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Reader displeased with experience at hospital

Posted on August 24, 2017 by Taber Times

If you need to visit the nurses’ station at the Taber hospital, be prepared to get upset.

On August 17, I had an occasion to call the hospital to check on an individual who I thought might be there. The receptionist informed me this person was indeed a patient. Upon my arrival, I visited the nurses’ station and asked where I would find the individual.

There were at least seven women at the nurses’ station. One women spoke up and told me he wasn’t there. The rest of them appeared to be struck dumb. When I inquired as to if the person had been discharged her reply was “I don’t know.” My next question was could this individual been transferred? She didn’t know. Now I’m furious! When leaving it seemed it’d be a good idea to inform the front desk that the patient was no longer there. No one had taken the time to tell her.

Finally awhile later, I found the individual.

Now, about confidentiality and all that protocol etc, I know about it but don’t lie to me. You knew perfectly well what had happened and you were flippant, rude and unwilling to explain.

KAYE EASTHOPE

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